Cookie Policy for Online Orders with Flowers Blackheath
Understanding Cookies at Flowers Blackheath
At Flowers Blackheath, we are dedicated to providing a seamless and personalized shopping experience for all our customers in Blackheath. One of the ways we achieve this is by using cookies on our website when you order flowers online. This Cookie Policy explains what cookies are, why we use them, the types of cookies we utilize, and how you can manage your cookie preferences.
What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit our website. These files are created by your web browser at our website’s request and help us remember information about your visit. Cookies make your interaction with our website smoother by enabling key features such as saving your shopping basket, remembering your preferences, and understanding how you use our site.
Categories of Cookies We Use
At Flowers Blackheath, we use a combination of essential, analytics, and marketing cookies to support and improve your online shopping journey:
1. Essential Cookies
Essential cookies are necessary for the core functions of our website. They enable features like secure logins, remembering items in your basket, and processing your orders efficiently. Without these cookies, the online flower ordering process may not work as intended. These cookies do not gather information for marketing purposes or track your browsing outside our website.
2. Analytics Cookies
Analytics cookies help us understand how customers use our website. They collect information about which pages are visited, how long customers spend on each page, and what features are used the most. We use these insights to enhance the website, making it easier to find and order flowers. The details collected by analytics cookies do not identify you personally; instead, they provide aggregated information to help us improve our services for all Blackheath customers.
3. Marketing Cookies
Marketing cookies allow us to tailor advertisements and promotions to your interests. They help us deliver relevant content about Flowers Blackheath offers online, including promotions, seasonal bouquets, or reminders for special occasions. These cookies may remember that you have visited our site or interacted with specific products. Marketing cookies are generally placed by third-party advertising partners working on our behalf.
Managing Your Cookie Preferences
You have control over how cookies are used on the Flowers Blackheath website. On your first visit, you may be presented with options to accept or manage cookies. Essential cookies are required for the website to function and cannot be disabled, but you can choose to allow or refuse analytics and marketing cookies.
If you wish to adjust your preferences at any time, you can do so through the cookie settings within your web browser. Most browsers allow you to manage, block, or delete cookies in their settings or preferences section. Please note that disabling certain cookies may affect the performance and features available on our site, potentially impacting your shopping experience.
Improving Your Shopping Experience with Cookies
By allowing us to use cookies, Flowers Blackheath can offer a smoother and more personalized service to our valued customers when ordering flowers online. Cookies help remember your shopping preferences, streamline the checkout process, and ensure relevant information is shown to you. Our aim is always to make your online flower shopping experience in Blackheath as enjoyable and efficient as possible.
Policy Updates
We may update this Cookie Policy from time to time in response to changes in our practices or for regulatory reasons. Whenever this occurs, the revised policy will be posted on our website. We encourage you to review this page periodically to stay informed about how we use cookies to enhance your online experience with Flowers Blackheath.

